Your website, CRM, email and campaigns all have good intentions. But they’re pulling in different directions, and your team is stretched. So we help you see the whole picture, choose what matters and build a plan you can carry out.
Your digital is pulling in different directions. We’ll help you see the whole picture and build a plan you can carry out.
Digital strategy for organisations doing work that matters.
THE WHOLE PICTUREA website here, a platform there, a campaign in between. Each made sense at the time. But together they don’t add up, and every new tool or redesign adds another thing to manage. So the next step isn’t more digital. It’s clarity.
Each piece made sense alone. Together, they don’t add up. Clarity comes first.
Without it, time and budget go to activity that doesn’t connect. With it, every piece has a job.
Most digital decisions are made one at a time. We help you make them together: what you’re trying to achieve, who you need to reach, what they experience and what supports it. You leave with a direction your team can understand and act on.
We connect the decisions usually made separately, so your team gets a direction it can act on.
Not sure where to focus, or about to invest? We help you clarify your audiences, journeys and priorities, map your digital ecosystem and set a roadmap that fits your budget and capacity.
Clarify priorities and set a roadmap that fits your capacity.
Ready to put the plan to work? We improve the website, CRM, email, automation and campaigns that carry it out, with specialist collaborators, in stages your team can absorb.
Put the plan to work across website, CRM, email and campaigns.
Want a senior perspective close by? We review what’s working, help you make better decisions and adjust as your organisation grows.
Keep a senior perspective close as you grow.
Begin where you are. Each stage builds on the last.
Your supporters believe in your mission. But when your website, email, CRM and campaigns run separately, their journey breaks and your team carries the load. We bring it together in one plan your team can sustain. Churches and ministries are welcome.
One plan for your supporter journey, built for a stretched team.
You’re good at helping people grow. But the digital side has often grown in pieces, and it isn’t reaching the people you’re here to serve. We’re a digital coach for coaches, shaping the strategy and systems that help you reach and serve more of them.
The strategy and systems to reach and serve more people.
Different organisations. Different constraints. Each needed to connect the bigger picture to the next useful step.
The Herald of Hope website had not been significantly updated since 2017. Import Digital provided strategy, planning, content and project management in collaboration with stakeholders and external suppliers to enable the website to serve as a hub for magazines, books, articles, videos and events.
Strategy, content and project management for a website hub covering publications, media and events.
Website strategy, communications architecture and digital foundations for its community development initiatives in Malawi.
Positioning and web strategy for community development initiatives in Malawi.
Digital strategy, content strategy and digital implementation brought together to clarify audiences, shape content priorities and put the plan into practice.
Digital strategy, content strategy and digital implementation.
Jon leads Import Digital’s strategy, consultation and implementation. When your project needs specialists, he brings in trusted collaborators. You get one clear point of contact and a team shaped around your challenge.
Jon leads strategy, consultation and implementation, bringing in specialists as your project needs. One point of contact, a team shaped around you.
You have the mission. You may also have a tangled website, an email list that isn’t working hard enough or a plan no one has time to carry out. Tell us what you’re trying to change, what’s in the way and what you’ve already tried. We’ll talk through the next step.
Tell us what you’re changing and what’s in the way. We’ll talk through the next step.